We understand your concerns about online security. Because we share your concerns, we work diligently to keep our site a highly secure ordering environment so you can shop with confidence. The result is a Web site that offers you the high level of service, convenience and trustworthiness.
The Secure Order Process
Using our e-business software, in conjunction with features built into popular browser software, our site provides advanced security for your online purchases. The following section describes how the secure order process works, from start to finish.
Important! Your order will be processed by New Clairvaux Vineyard. We handle all order processing and order fulfillment. Your credit card statement will list New Clairvaux Vineyard as the merchant for your order.
Entering Your Order
Every purchase is secure, and clicking a Checkout button on the Shopping Cart page is all it takes to get started. The security features are automatic; you don't need to do anything special to invoke them.
Making a Positive ID
Once you've clicked the Checkout button, your browser looks for a digital certificate to confirm that it is communicating with us. Once a positive ID is made, your order continues.
Entering Secure Mode
Next, your computer and our server begin communicating in secure mode, sending data back and forth in an encrypted format.
After your browser has entered secure mode, we'll ask you for your credit card information. The encryption features of browser software are exceptionally powerful and ensure the security of data as it is transmitted to our server. Our site makes use of the Secure Sockets Layer (SSL) protocol and 128-bit strong encryption to provide the highest level of security available.
My Order Is Complete. What Happens Next?
Security measures continue even after you've placed your order, as we process your order in a highly secure computing environment.
You will receive an email confirmation of your purchase, and you will be directed from Secure Mode back to the website.
Making a Purchase with a Browser That Doesn't Support Security?
You can't. Because we don't want you ever to have to worry about ordering from our site without a secure connection, we've designed our system so that it will process orders only with browsers that support secure mode. Please note that the latest versions of Netscape's and Microsoft's browsers have security features, and both are free for downloading. Visit either company's Web site for details.
We've worked hard to bring you a secure online ordering environment. We hope you'll contact us with your questions, comments or concerns
Forget Your Password?
In the event you forget your account password, please use our Forgot Password option here. We will email you your Username and Password